Fast Company: Startups raise millions to make unsettling AI avatars (2020)
Impact of Robotics on Society
Gartner: Demystifying the Four Personas of the Chief Technology Officer (2020)
Chief Digital Officer
Scientific American: People Don't Learn to Trust Bots (2020)
Overtourism in Europe's historic cities sparks backlash (2020)
Impact of Technology on Cities
McKinsey: The case for digital reinvention (2017)
Transformation Leadership
Financial Brand - The State of Digital Banking Transformation (2020)
The article reveals a recurring transformation pattern: organizations often digitize existing operating models instead of redesigning them. Real digital transformation occurs when customer outcomes become the design principle, forcing processes, structures, and incentives to change rather than merely moving existing activities online.
Service Management
The case for ... cities where you're the sensor, not the thing being sensed (2020)
VentureBeat - Mojo Vision is putting an augmented reality screen on a contact lens (2020)
Augmentation
Artificial intelligence in education: How will it impact K-12 teachers (2020)
Impact of Technology on Education
Wired - The Display of the Future Might Be in Your Contact Lens (2020)
A glance to the left. A flick to the right. As my eyes flitted around the room, I moved through a virtual interface only visible to me—scrolling through a calendar, commute times home, and even controlling music playback. via … https://ift.tt/3609Ms2
The case for ... making low-tech 'dumb' cities instead of 'smart' ones
The case for ... designing cities around the needs of children
ITSM.Tools: Value Streams – What You Need to Know (Daniel Breston) (2020)
The article implicitly argues that:
Value is not produced by departments.
Value emerges when work flows successfully across the system.
McKinsey: The cornerstones of large-scale technology transformation (2018)
McKinsey: The drumbeat of digital: how winning teams play. Digital leaders accelerate their pace and magnitude (2019)
27 - 06 - 2020 | Jacqques Bughin, Tanguy Catlin, Laura LaBerge | McKinsey Most executives we know have a powerful, intuitive feel for the rhythm of their businesses. They know how hard and fast to pull strategic levers, move their organization, and drive execution to achieve their objectives. Or at … https://ift.tt/2o7Qz7W
Organizational Design
McKinsey: Digital leaders need a speedy strategy | McKinsey (2020) - Podcast
10 - 01 - 2020 | | McKinsey
Strategy Execution
Robotics
2020: Our meatless, cashless, city-less future (2020)
Mushrooms and orange peel: could biotech clean up the building industry? (2020)
What You Need for Digital Transformation in Higher Education
Healthcare IT News: Mayo Clinic names first chief digital officer (2019)
ITSM.tools - ITSM Trends in 2020 – the Crowdsourced Perspective -
DevOps.com: DevOps Versus ITIL: How to Win the Battle Over Change Management (2020)
06 - 01 - 2020 | Jason Bloomberg | DevOps.com
Internet of Things
The Guardian: Rise of #MeTooBots: scientists develop AI to detect harassment in emails (2020)
How to Ensure Your Health Care Innovation Doesn’t Flop (2019)
Impact of Technology on Healthcare
'This is the farming of the future': the rise of hydroponic food labs (2019)
Impact of Technology on Environment
Machine Learning
ITSM.tools - Supporting Digital Transformation with ITSM and ITIL 4